Job complexity

Job complexity is a charge that we apply to compensate additional times that we need to spend when installing flooring or baseboards at your project due to the non-standard shape of the property.


What is job complexity

To put it simple, let’s take a look at the next example:

We have two customers, Maria and Sam. Both have a 400 sq ft property where they want us to install the same flooring. Maria’s property has a square shape, size 20 feet by 20 feet. Sam’s property has a circle shape. To install 400 sq ft of vinyl plank flooring at Maria’s place our installer will spend 8 hours. To install 400 sq ft at Sam’s place, same installer using the same material will spend at least 16 hours due to the shape of the room.

The only difference is the shape of space. Everything else exactly the same:

  • the square footage
  • the installer
  • the material

To compensate the time difference for the Sam’s job (because his job requires twice more hours, compered to Marias job) we add Job Complexity charge at Sam’s flooring quote.

When do we use this charge

We use it in the following situations:

  • tight installation space (slows down installer)
  • a lot of furniture or other obstacles in the way (slows down installer)
  • small areas – kitchen, bathroom, laundry, corridor, etc. (requires to cut each plank)
  • non-standard shape areas (anything that is not a square)
  • jobs with no sufficient space to cut material (slows down installer)
  • non-standard design properties – diagonal walls, round walls, etc. (requires to cut each plank)
  • more than 6 corners per room (increased baseboards installation time)
  • columns, stairs, and other decorative or structural elements that we need to maneuver around to install flooring

This list is not limited to the points listed above. The Job Complexity charge amount is decided by the estimator based on experience when doing a free flooring estimate.

How to decrease or avoid job complexity charge?

If to put it simple – there is no way to decrease or avoid job complexity charge, because it’s based on the flooring installation experience of the estimator.

The only thing you can do is ask the estimator for an explanation of which areas job complexity charge was applied to, and exclude those areas from the installation plan.

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